This Privacy Policy explains what information may be collected when customers use Ultra8KOTT, how that information supports IPTV orders, invoices, account access, support, and how customers can contact us about privacy questions.
Effective date
27 June 2026
Brand
Ultra8KOTT
We collect only the information needed to run the website, process IPTV subscription or reseller credit orders, handle invoices and payment proof, respond to support requests, protect the website, and improve the customer experience.
Ultra8KOTT may collect information that customers provide during checkout, account creation, invoice lookup, payment proof upload, order management, reseller credit requests, or support contact. This may include name, email address, phone number, order ID, selected plan, quantity, payment method, payment proof, delivery status, support messages, and basic technical data needed for security.
Information may be used to create orders, confirm payment status, deliver subscription access when applicable, manage reseller credit requests, provide invoice history, identify customer accounts, prevent fraud or abuse, respond to support messages, and improve website performance.
Order and invoice information may be stored so customers can view payment status, delivery status, subscription details, and next steps. If a manual payment method is selected, uploaded proof may be reviewed and stored for verification, customer support, and dispute prevention.
Messages sent through website chat, WhatsApp, email, or support tools may be used to answer questions, solve order issues, confirm activation, provide setup guidance, and improve customer service. Customers should not send unrelated private information or passwords through support conversations.
The website may use cookies, session data, analytics, and technical logs to keep account features working, remember checkout details, protect order pages, detect errors, and understand website traffic. Blocking cookies may affect login, checkout, invoice, or account functionality.
Ultra8KOTT may share only necessary information with systems that help run the website, process payments, store files, send messages, provide hosting, or support customer service. Customer information is not intended to be sold as a separate product.
Reasonable technical and organizational measures are used to protect customer information. Order, invoice, payment proof, and support records may be retained as long as needed for customer service, payment verification, fraud prevention, legal compliance, or operational history.
Customers can contact Ultra8KOTT support for privacy questions, account help, order information, or correction of inaccurate details. Some records may need to remain stored when required for security, payment verification, order history, or legal reasons.
Contact Ultra8KOTT support for account, order, invoice, or privacy questions.